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The Power of Feedback!
Why guess what your campers want, when you can know
Measure exactly how campers feel about your park with online guest satisfaction surveys. Our tools can help you improve facilities and services, generate more word of mouth referrals, and build customer loyalty.
Reviews increase sales
Today¡¯s campers are using ratings and reviews to make buying decisions. Displaying GuestReviews rating scores and guest comments on your website will make your park stand out from your competition.
Affordable and easy to use
Choose the GuestReviews service level that best meets your needs and budget. Each service level includes:
  • Detailed questionnaires pinpointing 55 satisfaction measurements

  • Professionally designed invitation cards

  • Email invitation templates to promote reviews

  • Website review links to display scores, guest comments, and your responses

The GuestReviews Difference
  • No anonymous reviews. Reliable information can only come from actual guests and not fake or fraudulent reviews. Guests must submit a valid email address to begin the GuestReviews process. Parks can access who submitted a review to determine appropriate action.

  • Real-time online feedback. Guests expect a quick response to their problems and parks can be informed about an issue within minutes of the review submission. Our online ratings and comments are always current and are updated immediately.

  • Detailed, actionable data. Strengths and weaknesses can be pinpointed through the results of our standardized 55 question survey, so that appropriate action can be focused on the specific problem.

  • Turnkey tools to promote reviews. The GuestReviews system provides tools to engage your guests in the review process and boost response volume - 50 reviews carry more credibility than 5 reviews.

  • Links to display ratings and comments. Displaying real, unfiltered comments adds credibility and value to the ratings. Our links allow you to post real-time ratings and comments on your website.

  • Management response postings. Posting a response from management is a critical part of the social media process. Real-time responses are easy to post to any guest comment.

Register today and start using GuestReviews tools to help improve guest satisfaction and loyalty.

Ask our Experts
Email your comments or questions about our survey tools to Experts@GuestReviews.com.



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