| Features |
Basic |
Standard |
Deluxe |
Premium |
| Instant Scorecard |
Writen Comments & Individual Surveys |
Instant Notification |
Additional Questions & Reports |
| On-line guest survey format |
YES |
YES |
YES |
YES |
| 34 Standard guest satisfaction measurements |
YES |
YES |
YES |
YES |
| View & print real-time on-line results - Instant ScoreCard |
YES |
YES |
YES |
YES |
| Direct GuestReview link from your web site |
OPT-IN |
YES |
YES |
YES |
| Receive surveys and data from multiple sources |
OPT-IN |
YES |
YES |
YES |
| Access to written comments |
NO |
YES |
YES |
YES |
| View & print individual guest surveys |
NO |
YES |
YES |
YES |
| License to use GuestReviews trademarked ratings |
NO |
YES |
YES |
YES |
| Receive instant email notification of urgent guest concerns |
NO |
NO |
YES |
YES |
| Access to responses to 11 additional questions |
NO |
NO |
NO |
YES |
| Guest demographics summary |
NO |
NO |
NO |
YES |
| Guest problems summary |
NO |
NO |
NO |
YES |
| Statistical analysis comparisions to prior year & industry |
NO |
NO |
NO |
YES |
ANNUAL COST
(ARVC Member vs. Nonmember) |
Free Member $100 Nonmember |
$150 Member $250 Nonmember |
$300 Member $400 Nonmember |
$450 Member $550 Nonmember |
| Optional printed surveys with return postage |
NO |
NO |
NO |
$300 |
