|
|
SERVICE LEVELS |
|
Detailed Features |
Standard |
Deluxe |
Premium |
|
Real-time,
online survey format |
YES |
YES |
YES |
|
55
standard measurements of guest satisfaction |
YES |
YES |
YES |
|
Formatted
print-ready survey invitations |
YES |
YES |
YES |
|
Formatted
email invitations |
YES |
YES |
YES |
|
Survey
links for individual park websites |
YES |
YES |
YES |
|
View
and print real-time ScoreCard survey results |
YES |
YES |
YES |
|
License
to use trademarked scores on park website |
YES |
YES |
YES |
|
Reviews integrated with multiple partner websites |
YES |
YES |
YES |
|
View
responses for all 76 questions |
NO |
YES |
YES |
|
Print
individual survey responses |
NO |
YES |
YES |
|
View
and print written comments |
NO |
YES |
YES |
|
Receive
automatic email notifications of serious concerns |
NO |
YES |
YES |
|
Two
detailed statistical reports per year |
NO |
NO |
YES |
|
Analysis
of 55 Standard Satisfaction Measurements |
NO |
NO |
YES |
|
Guest
Demographics Statistics |
NO |
NO |
YES |
|
Marketing
Sources Statistics |
NO |
NO |
YES |
|
Guest
Problem Analysis |
NO |
NO |
YES |
|
Compare
with prior year data |
NO |
NO |
YES |
