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Service Levels
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Turn on the Power of Feedback for your business!
Embrace the opportunity to learn all about your guests and how they view your business.
Guest perceptions and word-of-mouth advertising can make the difference between
a struggling business and a successful one.
GuestReviews provides four levels of service to meet the needs of everyone, from
a small business to multiple property operators. The feedback principles at each
level are all the same, but the differences are in the degree of data access and
special features provided. Just select the plan that provides the features you need
at the price you can afford and then register
online.
Standard Service Features
This level of service provides you with promotional tools plus a basic overview of how your guests have rated their experiences. Download our links and use them to display your ratings, guest comments, and management responses on your park's website.
- Real-time, online survey format
- 55 standard measurements of guest satisfaction
- Formatted, print-ready survey invitations including email version
- Review links for your website
- License to display trademarked rating scores on your website
- Display guest comments on your website
- Post Management Responses to online guest comments
- Access to online Instant ScoreCard survey results
Deluxe Service Features
Our "Deluxe" service level includes all of the "Standard" features, plus it includes online access to view and print individual guest responses. Additionally, you will receive our Automatic Email Notifications, which alert you immediately if there were any serious problems during a guest's visit.
- View responses for all 76 questions
- Print individual survey responses
- View and print written comments
- Receive Automatic Email Notifications for guest surveys that include a serious concern
Premium Service Features
The "Premium" service level provides you with a complete tool kit to prioritize
your business strategies. This level includes all of the "Deluxe" features plus
access to additional information and analysis.
- You will receive detailed reports twice a year that include:
- Statistical analysis of the 55 standard measurements of satisfaction
- Guest demographics statistics
- Marketing Sources statistics
- Guest problem analysis
- Benchmarking comparisons with prior year statistics
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Copyright © 2007 - 2016 GuestRated, LLC
All rights reserved. Any unauthorized redistribution or reproduction
of any material contained herein is strictly prohibited.
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